By accessing the platform, browsing its sections, or completing the account creation process, the user declares to have read, understood, and fully accepted these General Terms and Conditions, along with the Privacy Policy and Cookie Policy. Should the user disagree with any of the clauses herein, they are invited to immediately cease using the site and the related services.
Use of the services is permitted exclusively to individuals who have reached the age of eighteen (18+) and possess full legal capacity according to Italian jurisdiction.
During the registration phase, the user agrees to provide truthful, accurate, and constantly updated personal information. Each user is considered solely and exclusively responsible for the custody and confidentiality of their access credentials (username and password). Any activity performed using personal credentials will be directly attributed to the account holder user, who undertakes to promptly report to the support service any unauthorized use or security breach encountered.
The user agrees to use the platform in accordance with the principles of good faith, fairness, and full compliance with current regulations. Any conduct that could compromise the integrity of the system, alter normal operational functionalities, or cause harm to third parties is prohibited. Specifically, the following are considered prohibited conduct:
The use of automated software, bots, artificial intelligence systems, or scraping techniques to extract data or manipulate the interface.
The creation of multiple accounts attributable to a single natural person in order to circumvent operational limits imposed by the system.
The insertion of misleading, defamatory, obscene, or infringing content regarding third-party intellectual property rights.
The execution of suspicious financial operations that may constitute attempts to launder proceeds from illicit activities.
If the use of certain sections or services of the platform involves financial transactions, top-ups, or the payment of specific fees, these operations will be subject to dedicated conditions. Payments, if applicable, must be made exclusively through the formally authorized payment methods made available within the personal area of the site. The user declares to be the legitimate owner of the financial instruments used for the transactions. The platform reserves the right to carry out security checks and to suspend payment processing if anomalies in documentation or discrepancies in the provided data arise.
The platform provides a service based on entertainment and virtual interaction. The user explicitly acknowledges and accepts that the activities carried out within the site involve an intrinsic element of randomness and risk. Sportuna makes no representations, promises, or guarantees regarding the achievement of positive results, winnings, profits, or performance of any kind. The user assumes full and total economic responsibility for the operational decisions made independently while using the available services.
All content present within the platform, including but not limited to texts, graphic elements, user interfaces, logos, trademarks, source codes, databases, sounds, and design, is the exclusive property of Sportuna or licensed by the respective legitimate owners. Such materials are protected by national and international laws regarding copyright and industrial property. Reproduction, distribution, modification, publication, or commercial exploitation of any element of the platform without the prior express written consent of the rights holders is strictly prohibited.
The platform may contain hyperlinks to websites, external platforms, or services managed by parties other than Sportuna. The inclusion of such links is offered exclusively for informational or practical utility purposes for the user and does not imply any endorsement, control, or sponsorship of the content therein. Sportuna assumes no responsibility for the technical availability, accuracy of data, privacy policies, or any losses arising from the user's interaction with such independent third-party entities.
The platform services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, regarding the absolute continuity of service or the total absence of technical errors, computer bugs, or temporary network interruptions. To the maximum extent permitted by applicable laws in the Italian territory, Sportuna shall not be liable for direct, indirect, incidental, special, or consequential damages arising from the use, non-use, or inability to access the platform, including damages resulting from service interruptions or data loss.
Sportuna reserves the absolute right to temporarily suspend, restrict access to, or permanently terminate the contract with the user, proceeding with the immediate closure of the account, in the presence of any of the following circumstances:
Proven or well-founded suspicion of violation of the clauses contained in these General Terms and Conditions.
Formal request received from competent judicial authorities or law enforcement agencies.
Detection of abnormal activities, unauthorized access, or fraudulent conduct that may threaten the general security of the platform and its members.
These Terms and Conditions of Use, their interpretation, execution, and legal validity are governed in all aspects exclusively by the law in force in the Italian Republic. For any legal dispute that may arise regarding the validity, interpretation, execution, or termination of the contractual relationship arising from the use of the platform, the parties agree that the exclusive jurisdiction and competent court shall be established in accordance with Italian civil procedural rules, without prejudice to the rights recognized to consumers by mandatory legal provisions.
For formal communications, contractual notifications, complaints, or general information requests regarding the platform's operation, the user can refer to the official contact details provided below:
Support Email: sportuna_support@gmail.com
Office Phone: +39 02 8734 2210
Head Office Address: Via Monte Napoleone 8, 20121 Milano, Italy